Using this APPP Resource

This site contains policies, procedures and practice guidance for Trafford Adult Social Care and Trafford Strategic Safeguarding Partnership.

This page provides information about how to use this resource and its main features, including recent Amendments.

Contents

• Finding your way around this Resource
• Accessibility Options
• Using the APPP Resource on Smartphones and Tablets
• Resources
• CQC Quality Statements
• Reading Confirmation
• ePractice
• Amendments
• Date of Next Revision
• Search
• Quick Reads and Audio Summaries
• Register with Us
• Print
• Copyright

Finding your way around this Resource

This site is structured into different sections.

Front Page

There are seven buttons:

• Adult Social Care Procedures policies, procedures and practice guidance for Trafford Adult Social Care staff;
• Let’s Talk Trafford Adult Social Care Operational Guidance;
• Principal Social Worker Quarterly Sway newsletter from the Adult Social Care Principal Social Worker containing news and developments from across the service;
• Research in Practice learning resources, publications, workshops to support evidence-informed practice with adults;
• Safeguarding Adults Procedures safeguarding adults policies, procedures and practice guidance for all multi-agency staff working in Trafford;
• Legislation and National Guidance links to key legislation and national statutory and best practice guidance;
• Information for Trafford Residents useful information and links for adults and carers in Trafford.

Procedures sections

From the front page of the APPP, if you click on either Adult Social Care procedures or Safeguarding Adults procedures it will take you to a Contents page, from where you can access either set of procedures.

There are a number of tabs on the left side of the screen (when viewed on a computer):

• Home contains the Using the APPP Resource (this page) and Register with Us (see below);
• Adult Social Care contents;
• Safeguarding Adults contents;
• Resources provides a range of relevant supporting information (see also below). The different sections can also be viewed by clicking on the arrow on the right of ‘Resources’;
• Contact contains local contact details for Trafford teams, services and partner organisations.

Where ASC and TSSP have the same chapter titles, the TSSP ones have ‘(TSSP)’ written after the title.

Accessibility Options

This portal has a number of different options to aid online reading. Using the ‘Accessibility’ drop-down menu on the left-side of the screen, you can change to green, blue or pink backgrounds, yellow text on a black background or you can return to the default setting.

You can also resize the website by pressing CTRL and + together to make the site larger, you can keep pressing this to increase the zoom level. Pressing CTRL and – together makes the site smaller. This is a feature built into your web browser, known as in-browser zooming, and so depending on the browser you’re using the controls may be different.

In addition, the site is designed to be accessible for users of text only and screen reader software programs which allow blind or visually impaired users to read the text that is displayed on the computer screen with a speech synthesizer or braille display. Our content is consistently structured, including headings, which makes using the software on our site easier. Also, when viewed through screen reader software, every page has a ‘Skip to main content’ link which allows software users to go straight to the main content of that page instead of receiving the full navigation options every time. Please share this information with blind or visually impaired colleagues.

To view the content in a language other than English, use the ‘select language’ drop-down menu on the left-side of the screen and select the language you require. Translations on the APPP are provided using Google Translate.

Google Translate is a free translation service that provides instant translations between different languages. However, Google Translate may not provide an exact translation from English to the required language. Also, it cannot translate all types of documents.

We cannot therefore guarantee the accuracy of the translation. However, this service may be useful when working with people who do not have English as their first language, but please bear these points in mind when using translated information.

Using the APPP Resource on Smartphones and Tablets

This resource works well on smartphones and tablets. When used on mobile device, the website will immediately convert into a mobile friendly version.

Adding Shortcuts to the APPP

You can easily access the APPP by installing a shortcut on your device, which will directly open up your internet browser to the APPP site. You can do so using the following methods:

• on desktop / laptops: go to the homepage of the APPP website in your internet browser, then bookmark it using your browser’s bookmark feature. Open your browser’s list of bookmarked websites and drag the APPP bookmark onto the desktop of your device.
• on smartphones / tablets: go to the homepage of the APPP website in your internet browser, and do the following:

• • On Android devices – click the three dots, and select ‘add to home screen‘.
  • On iOS / Apple – click the share icon , scroll down the page and select ‘add to home screen‘

Resources

The Resources section contains a number of links and documents to supplement the information in chapters. It includes

• Briefings – written Policy Partners Project to reflect current issues or recently released research reports;
• Case Law and LGSCO Reports – information about case law and reports in relation to complaints against local authorities;
• Case Studies – case studies from the Care and Support Statutory Guidance;
• CQC Assessment Framework – information about the assessment framework which the CQC will use to inspect providers, local authorities and integrated care systems;
• Easy Reads – links to easy read information for people with care and support needs;
• ePractice – quizzes which you can complete to test your understanding;
• Glossary – definitions and key terms used;
• Legislation – links to relevant legislation;
• Statutory and National Guidance – links to national guidance, particularly from ADASS, LGA and SCIE.
• Organisations – links to websites for relevant national organisations;
• Provider Resources – links to guidance and other information and national organisations who provide services and support to provider services;
• Quick Reads and Audios – summary versions of chapters, in audio and text formats.
• Safeguarding Adults Reviews and Inquiry Reports – links to significant SARs and reports from national inquiries.

CQC Quality Statements

At the top of relevant chapters, we have added Quality Statements from the CQC Assessment Framework for local authorities.

The local authority commitments are included to help staff understand the service the CQC expects a ‘good’ local authority to provide. Written as ‘we statements’ they set out the commitments that local authorities should live up to in order to deliver truly person-centred care and support.

Statements about what people expect are taken from Making it Real which was developed with adults who have lived experience of adult social care, to capture what good, person-centred care looks like to them. These statements are included to help staff understand what a good experience of care looks and feels like from the perspective of an adult who is in contact with the local authority.

Reading Confirmation

This form, at the bottom of each chapter, enables staff to confirm they have read chapters in this APPP. This is useful for newly employed staff as part of their induction and for supervision, continuing professional development and team discussions for example. This is for those accessing either the Adult Social Care or the Trafford Strategic Safeguarding Partnership procedures.

ePractice

Some key chapters in this APPP site have ePractice questions at the end, which help you test your understanding of the subject and provide evidence for your continuing professional development. Click here to find the full list of ePractice chapters.

At the top of the questions you are asked to provide your name and email address and your manager’s email address so we can send you the results.

The questions are straightforward to answer. Some will only allow for a single choice of answer, for example true or false, and others have check boxes which allow you to tick as many as you feel apply.

Once you reach the end just click on the blue’ Submit’ button to send in your answers. All questions must be answered before you can do this. You will automatically be taken to a detailed results page, showing you how you did and explaining the answers further. You’ll also receive a copy of those results via email, as well as a certificate of completion should you pass.

Amendments

With each revised edition of this APPP resource, we indicate which chapters are new or have been updated. This information is available in the table below and at the top of each relevant chapter.

July 2024 – Safeguarding Adults Procedures

July 2024 – Adult Social Care Procedures

June 2024 – Adult Social Care Procedures

May 2024 – Safeguarding Adults Procedures

January 2024 – Safeguarding Adults Procedures

Date of Next Revision

This APPP is regularly updated. Please make sure you are registered to receive notifications from us about updates (see Register with Us).

Search

On the home screen, type in the word or phrase you are looking for in the ‘Search’ facility and press ‘Enter’. It will bring up a list of all the chapters where it appears. Click on the one you want. The word / phrase will remain highlighted in the chapter.

Where chapters have the same titles in the ASC and TSSP contents, the TSSP chapters end with ‘(TSSP)’ to easily identify them when using the search facility.

To make sure the search results more accurately reflect what you are looking for, you can add inverted commas (also known as speech marks) to the word or term you are looking for, for example “safeguarding” or “adult safeguarding”.

If you want to search for specific text within a chapter or a pdf document, you can also press ‘Ctrl’ and ‘f’ together. A box will appear in the top right of your screen. Type in the word / phrase you want to find and press ‘Enter’. The number of times it appears in the chapter will be displayed next to your word. Use the up and down arrows next to it to find all the references.

Quick Reads and Audio Summaries

Some chapters have summaries (Quick Reads) and Audios which provide key information for staff who do not need to know the full detail of the chapter. They are located at the top of the relevant chapter. A full list can be found in Quick Reads and Audios, in Resources.

Register with Us

We recommend you ‘Register with Us‘. This enables us to notify you that your APPP resource has been updated, which is usually every six months. By submitting this information, you will only receive email notifications from us in relation to APPP updates and your information will not be given to any third parties.

Print

This resource has been designed to be used online. If you print a chapter, for example to take to a meeting, please note it is valid for 72 hours only from the date it was printed. Whilst the APPP is usually updated every six months, there may be occasions when it is updated as a result of a Safeguarding Adults Review or inspection recommendation, so it is important to be sure that you are using the most recent copy. This is why we recommend that if you have to print a chapter, you no longer refer to it after that time.

Please remember that the resource can be also accessed on smartphones and tablets (see Using the APPP Resource on Smartphones and Tablets).

Copyright

The chapter content in this resource can be accessed, downloaded and printed unchanged, on a temporary basis. Any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in part or in whole in any manner or format without the prior written permission of Policy Partners Project Ltd.