CONTENTS
Adult Social Care
Adult Social Care Council Services / Teams | Contact Details |
Commissioning | Commissioning.Team@trafford.gov.uk |
Adult Social Care Complaints | Online complaints, comments and compliments: https://www.trafford.gov.uk/about-your-council/complaints/secure/adult-social-services-complaints-comments-and-compliments-form.aspx
Tel: 0161 912 2000 |
Contact / Assessment | Adult Social Care Online Portal to find support or report abuse or neglect: https://myway.trafford.gov.uk/web/portal/pages/home
Request for an assessment or general queries: AdultSocialCare@trafford.gov.uk Safeguarding referrals and queries: AdultSafeguardinghub@trafford.gov.uk |
Direct Payments | Tel: 0161 912 2701 Email: direct.payments@trafford.gov.uk |
Deprivation of Liberty Safeguards and Best Interests Assessors | Tel: 0161 912 2036
Email: DoLS@trafford.gov.uk |
Emergency Duty Team / Out of Hours | Tel: 0161 912 2020 |
Hospital Discharge Team | Wythenshawe Hospital:
Tel: 0161 291 2457 Mon-Fri 08.30-16.40 Tel: 0161 291 2457 Weekends 10.00-15.00 Trafford General and Salford Royal: Tel: 0161 746 2420 Mon-Fri 08:30-16:30 |
Information and Advice | Trafford Directory |
Learning Disability | Email: CLDT.Admin@trafford.gov.uk |
Legal Department | Email: legal@trafford.gov.uk |
Mental Health Team | Home Based Treatment Team (HBT) Tel: 0161 912 3100
Dementia Crisis and Prevention Team (DCPT) Tel: 0161 748 4022 Memory Assessment Service Tel: 0161 358 1390 North Community Mental Health Team (CMHT) Tel: 0161 358 1390 Older Adult Community Mental Health Team (CMHT) Tel: 0161 358 1390 South Community Mental Health Team (CMHT) Tel: 0161 927 8600 Trafford Extended Service (TES) Tel: 0161 747 1373 Working Well Talking Therapy Service Tel: 0161 358 2444 |
Occupational Therapy: One Stop Resource Centre | Tel: 0845 299 0798 Tel: 0161 716 4700 (option 4 for collections; option 2 for adaptations) |
Safeguarding (referrals) | Web page: Adult Safeguarding |
Safeguarding Adults Partnership Manager | Tel: 0161 911 4608 |
Sensory Impairment and Sight Register | Tel: 0161 912 4450 |
Transitions | Email: CLDT.Admin@trafford.gov.uk |
Other Council Teams / Services | Contact Details |
Safeguarding Children Referrals: First Response | Tel: 0161 912 5125 General Helpline 8.30am to 4.30pm |
Data Protection | Tel: 0161 912 1327 |
Trafford Safeguarding Partnership | 0161 911 8687 or email: tssp@trafford.gov.uk |
Trafford Directory | Trafford Directory: Adults and Older People pages |
Welfare Rights Team | Tel: 0161 912 2735 Monday – Thursday 9.30am – 12.30pm |
Local Partner Agencies See also Organisations |
Contact Details |
Accident and Emergency Department | Trafford General Urgent Care Centre Tel: 0161 748 4022
Altrincham General Walk In centre Tel: 0161 413 7705 MRI Tel: 0161 276 4147 Salford Royal Tel: 0161 789 7373 Wythenshawe Hospital Tel: 0161 998 7070 |
Advocacy including Independent Mental Capacity Advocacy: Trafford Advocacy Service | https://www.advocacyfocus.org.uk/Pages/Category/trafford |
Age UK Trafford | Tel: 0161 746 3940 |
Alcohol Services | AIM: Trafford Tel: 0161 358 0991
Phoenix Futures Tel: 0161 905 8570 FLAMES (Families Accessing Mutual and Emotional Support) Tel: 0161 905 8570 |
Carers Support: Trafford Carers Centre | Tel: 0161 848 2400 |
Citizens Advice Trafford | Tel: 0300 330 1153 |
HOST (Housing Options Service Trafford): Housing and Homelessness | Tel: 0161 912 2033
Email: host@salford.gov.uk |
Drug Services | AIM: Trafford Tel: 0161 358 0991
FLAMES (Families Accessing Mutual and Emotional Support) Tel: 0161 905 8570 |
Fire and Rescue | Tel: 0800 555 815 |
LMCP Care Link | Tel: 0161 226 4632 / 0161 226 3587 |
Police non-urgent contact | 101 |
Police Public Protection Unit | Tel: 0161 856 7574 / 0161 856 7555 Email: Trafford.PPIU@gmp.police.uk |
Probation | Tel: 0161 236 762 |
Trafford Co-ordination Centre: Point of contact for community health services across Trafford | Tel: 0161 976 2555 (Mon to Sat 08:00-20:00 and Sun 08:00 to 19:00) |
Safeguarding
Adult Social Care Services / Teams | Contact Details |
Access Trafford | Tel: 0161 912 5199 |
Advocacy Focus | Tel: 0300 323 0965 |
Anti-Social Behaviour Team | Tel: 0161 912 3434 Email: safer.communities@trafford.gov.uk |
Trafford Adult Social Care – Help for Adults | Request for an assessment or general queries: AdultSocialCare@trafford.gov.uk
Safeguarding referrals and queries: AdultSafeguardinghub@trafford.gov.uk Report concerns using the Trafford Adult Social Care Online Portal If you think that you or an adult is in immediate danger – don’t delay call the police on 999. |
Customer Relationship Team (Adults) | Tel: 0161 912 1358 / 4473/4416 Email: ss.comp@trafford.gov.uk |
Deprivation of Liberty Safeguards | Email: dols@trafford.gov.uk |
Trafford Adult Social Care Emergency Duty Team / Out of Hours | Tel: 0161 912 2020
See also Trafford Directory |
Safeguarding Board Support Officer | Morgan Adams – Tel: 0161 911 8687 |
Stronger Families | Tel: 0161 912 3131 Email: Strongerfamilies@trafford.gov.uk Open: 9am to 5pm Mon-Fri |
Trafford Council: for members of the public to discuss concerns | Tel: 0161 912 5135 |
Trafford Directory | Trafford Directory |
Other Council Teams / Services | Contact Details |
Children: Concerns that a child is being abused or is at risk of abuse – First Response |
Tel: 0161 912 5125 General Helpline 8.30am to 4.30pm Tel: 0161 912 2020 Emergency Duty Team – Out of Hours Fax: 0161 912 5056 E-mail: firstresponse@trafford.gov.uk |
Local Partner Agencies See also Organisations |
Contact Details |
Age UK: Manchester | The Sharples Building 1-3 Church Road, Urmston, Manchester M41 9EHTel: 0161 672 9644 |
Carers Centre | First Floor 19B School Road Sale M33 7XX Telephone; 0161 848 2400 Fax: 0161 848 2408Website: Trafford Carers Centre |
Central Manchester University Hospitals NHS Foundation Trust | Tel: 0161 274 4981 |
Greater Manchester Integrated Care Partnership- Trafford
Chief nurse / head of safeguarding Safeguarding adults designated lead |
Tel: 0161 873 6083 Tel: 0161 873 6083 |
Domestic Abuse:Greater Manchester
Women’s Helpline
Men’s Advice Line
|
Tel: 0161 636 7525 for confidential advice Mon, Wed, Thurs and Fri 10am-4pm; Tues 10am-9pm Tel: 0808 801 0327 |
Female Genital Mutilation: anybody with concerns about someone who is thought to be at risk of FGM should report this to the police | 101 or 999 in an emergency |
Independent Living | Trafford Centre for Independent Living Marshall House 2 Park Avenue Sale M33 6HE Tel: 0161 850 0645 Email: hello@traffordcil.co.uk |
Manchester Action on Street Health (MASH) | Tel: 0161 273 4555 |
Fire and Rescue: Greater Manchester Contact Centre
Staff can contact for advice and information on fire risks, particularly in relation to hoarding |
Tel: 0800 5565 815 |
Medaille Trust (human trafficking) | Tel: 0161 225 2861 |
Manchester Royal Infirmary: general queries, advice or information in the below health services, please contact named nurse for safeguarding adults | Tel: 0161 274 4981 |
MAPPA Support Unit (MSU) | Tel: 0161 856 3636 Referral forms to MAPPA can be requested via email from nwnps.manchester.mappa@probation.gov.uk |
Pennine Care NHS Foundation Trust, Community Services: named nurse for adult safeguarding | Tel: 0161 912 2788 |
Police: | Greater Manchester Police website |
Police: hate and mate crime | Email: Trafford.partnershipteam@gmp.police.uk |
Police: Immigration Crime Team | Tel: 0161 880 5761 |
Police: Prevent Coordinator | Tel: 0161 856 9305 |
Police: Trafford Public Protection Investigation Unit (Altrincham Police Station) | Tel: 0161 856 7574 / 7555 Email: Trafford.PPIU@gmp.police.uk |
Police: Trafford Sexual Crime Unit | Tel: 0161 856 6736 / 64911/ 63166 |
Trafford Directorate, Greater Manchester West NHS Mental health Foundation Trust: social work and safeguarding lead | Tel: 0161 934 8791 |
Trafford General Hospital: general queries, advice or information in the below health services, please contact named nurse for safeguarding adults | Tel: 0161 746 2358 |
Wythenshawe Hospital, University Hospital South Manchester Foundation Trust: lead specialist nurse vulnerable adults | Tel: 0161 291 2817 |