CONTENTS
Adult Social Care
| Adult Social Care Council Services / Teams | Contact Details |
| Adult Social Care Complaints | Information on how to complain: Trafford Council website
Additional contacts: Email: ice@trafford.gov.uk Telephone: 0161 912 2000 In writing: Integrated Customer Engagement Team – Adult Social Care |
| Contact / Assessment | To find support or report abuse or neglect, use the Trafford Council Adult Social Care Online Portal. |
| Direct Payments | Tel: 0161 912 2701 Email: direct.payments@trafford.gov.uk |
| Deprivation of Liberty Safeguards and Best Interests Assessors | Tel: 0161 912 2036
Email: DoLS@trafford.gov.uk |
| Emergency Duty Team / Out of Hours | Tel: 0161 912 2020 |
| Hospital Discharge Team | Wythenshawe Hospital:
Tel: 0161 291 2457 Trafford General and Salford Royal: Tel: 0161 746 2420 |
| Information and Advice | Trafford Directory |
| Legal Department | Email: legal@trafford.gov.uk |
| Mental Health Teams | 24/7 Mental Health Crisis Helpline Telephone: 0800 953 0285
Home Based Treatment Team (HBT) Tel: 0161 357 1281 Dementia Crisis and Prevention Team (DCPT) Telephone: 0161 748 4022 Memory Assessment and Treatment Service Telephone: 0161 798 2840 Community Mental Health Teams Telephone: 0161 357 1340 Trafford Extended Service (TES) Telephone: 0161 357 1210 Trafford Talking Therapies Telephone: 0161 357 1350 |
| Safeguarding Adults Referral | To report a concern about an adult: Safeguarding Adults website. |
| Sensory Impairment and Sight Register | Tel: 0161 912 4450 |
| Other Council Teams / Services | Contact Details |
| Safeguarding Children Referral: First Response | To report a concern about a child: Safeguarding Children website. |
| Trafford Safeguarding Partnership | Telephone: 0161 911 8687
Email: tssp@trafford.gov.uk |
| Welfare Rights Team | Telephone: 0161 912 2735 (Monday – Friday 9.00am – 12.00pm) |
| Local Partner Agencies See also Organisations |
Contact Details |
| Accident and Emergency Departments | Trafford General Urgent Care Centre Telephone: 0161 748 4022
Altrincham General Minor Injuries Unit Telephone: 0161 413 7705 MRI Telephone: 0161 276 4147 Salford Royal Telephone: 0161 789 7373 Wythenshawe Hospital Telephone: 0161 998 7070 |
| Advocacy, including Independent Mental Capacity Advocacy | Advocacy Focus |
| Age UK Trafford | Telephone: 0161 746 7000 email: admin@ageuktrafford.org.uk |
| Drug and Alcohol Services | Achieve Trafford Telephone: 0161 358 0991 |
| Carers Support: Trafford Carers Centre | Telephone: 0161 848 2400 (option 1 for adults) |
| Citizens Advice Trafford | Telephone: 0808 278 7803 |
| HOST (Housing Options Service Trafford): Housing and Homelessness | Tel: 0161 912 2230
Email: host@trafford.gov.uk |
Safeguarding
| Adult Social Care Services / Teams | Contact Details |
| Safeguarding Adults | Report concerns using the Trafford Adult Social Care Online Portal
If you think that you or an adult is in immediate danger – don’t delay call the police on 999. |
| Deprivation of Liberty Safeguards | Email: dols@trafford.gov.uk |
| Trafford Adult Social Care Emergency Duty Team / Out of Hours | Tel: 0161 912 2020 |
| Trafford Directory | Trafford Directory |
| Local Partner Agencies See also Organisations |
Contact Details |
| Carers Centre | Website: Trafford Carers Centre
Trafford Carers Centre Telephone: 0161 848 2400 |
| Central Manchester University Hospitals NHS Foundation Trust | Tel: 0161 274 4981 |
| Domestic Abuse: | TDAS website |
| Greater Manchester Fire and Rescue: | Trafford information |
| Manchester Royal Infirmary: general queries. | Telephone: 0161 276 1234 |
| Police: | Greater Manchester Police website |
| Trafford General Hospital: general queries, advice or information. | Tel: 0161 748 4022 |
| Safeguarding Team, Manchester University NHS Foundation Trust | Tel: 0161 291 2817 |
