CONTENTS

Adult Social Care

Safeguarding

Adult Social Care

Adult Social Care Council Services / Teams Contact Details
Commissioning Commissioning.Team@trafford.gov.uk
Adult Social Care Complaints Online complaints, comments and compliments: https://www.trafford.gov.uk/about-your-council/complaints/secure/adult-social-services-complaints-comments-and-compliments-form.aspx

Tel: 0161 912 2000

Contact / Assessment Adult Social Care Online Portal to find support or report abuse or neglect: https://myway.trafford.gov.uk/web/portal/pages/home

Request for an assessment or general queries: AdultSocialCare@trafford.gov.uk

Safeguarding referrals and queries: AdultSafeguardinghub@trafford.gov.uk

Direct Payments Tel: 0161 912 2701
Email: direct.payments@trafford.gov.uk
Deprivation of Liberty Safeguards and Best Interests Assessors Tel: 0161 912 2036

Email: DoLS@trafford.gov.uk

Emergency Duty Team / Out of Hours  Tel: 0161 912 2020
Hospital Discharge Team Wythenshawe Hospital:

Tel: 0161 291 2457 Mon-Fri 08.30-16.40

Tel:  0161 291 2457 Weekends 10.00-15.00

Trafford General and Salford Royal:

Tel: 0161 746 2420 Mon-Fri 08:30-16:30

Information and Advice Trafford Directory
Learning Disability Email: CLDT.Admin@trafford.gov.uk
Legal Department Email: legal@trafford.gov.uk
Mental Health Team Home Based Treatment Team (HBT) Tel: 0161 912 3100

Dementia Crisis and Prevention Team (DCPT) Tel: 0161 748 4022

Memory Assessment Service Tel: 0161 358 1390

North Community Mental Health Team (CMHT) Tel: 0161 358 1390

Older Adult Community Mental Health Team (CMHT) Tel: 0161 358 1390

South Community Mental Health Team (CMHT) Tel: 0161 927 8600

Trafford Extended Service (TES) Tel: 0161 747 1373

Working Well Talking Therapy Service Tel: 0161 358 2444

Occupational Therapy: One Stop Resource Centre Tel: 0845 299 0798 Tel: 0161 716 4700 (option 4 for collections; option 2 for adaptations)
Safeguarding (referrals) Web page: Adult Safeguarding
Safeguarding Adults Partnership Manager Tel:  0161 911 4608
Sensory Impairment and Sight Register Tel: 0161 912 4450
Transitions Email: CLDT.Admin@trafford.gov.uk
Other Council Teams / Services Contact Details
Safeguarding Children Referrals: First Response Tel: 0161 912 5125 General Helpline 8.30am to 4.30pm

Email: firstresponse@trafford.gov.uk

Data Protection Tel: 0161 912 1327
Trafford Safeguarding Partnership 0161 911 8687 or email: tssp@trafford.gov.uk
Trafford Directory Trafford Directory: Adults and Older People pages
Welfare Rights Team Tel: 0161 912 2735 Monday – Thursday 9.30am – 12.30pm
Local Partner Agencies
See also Organisations
Contact Details
Accident and Emergency Department Trafford General Urgent Care Centre Tel: 0161 748 4022

Altrincham General Walk In centre Tel: 0161 413 7705

MRI Tel: 0161 276 4147

Salford Royal Tel: 0161 789 7373

Wythenshawe Hospital Tel: 0161 998 7070

Advocacy including Independent Mental Capacity Advocacy: Trafford Advocacy Service https://www.advocacyfocus.org.uk/Pages/Category/trafford
Age UK Trafford Tel: 0161 746 3940
Alcohol Services AIM: Trafford Tel: 0161 358 0991

Phoenix Futures Tel: 0161 905 8570

FLAMES (Families Accessing Mutual and Emotional Support) Tel: 0161 905 8570

Carers Support: Trafford Carers Centre Tel: 0161 848 2400
Citizens Advice Trafford Tel: 0300 330 1153
HOST (Housing Options Service Trafford): Housing and Homelessness Tel:  0161 912 2033

Email: host@salford.gov.uk

Drug Services AIM: Trafford Tel: 0161 358 0991

FLAMES (Families Accessing Mutual and Emotional Support) Tel: 0161 905 8570

Fire and Rescue Tel: 0800 555 815
LMCP Care Link Tel: 0161 226 4632 / 0161 226 3587
Police non-urgent contact 101
Police Public Protection Unit Tel: 0161 856 7574 / 0161 856 7555
Email: Trafford.PPIU@gmp.police.uk
Probation Tel: 0161 236 762
Trafford Co-ordination Centre: Point of contact for community health services across Trafford Tel: 0161 976 2555 (Mon to Sat 08:00-20:00 and Sun 08:00 to 19:00)

Safeguarding

Adult Social Care Services / Teams Contact Details
Access Trafford Tel: 0161 912 5199
Advocacy Focus Tel: 0300 323 0965
Anti-Social Behaviour Team Tel: 0161 912 3434
Email: safer.communities@trafford.gov.uk
Trafford Adult Social Care – Help for Adults Request for an assessment or general queries: AdultSocialCare@trafford.gov.uk

Safeguarding referrals and queries: AdultSafeguardinghub@trafford.gov.uk

Report concerns using the Trafford Adult Social Care Online Portal

If you think that you or an adult is in immediate danger – don’t delay call the police on 999.

Customer Relationship Team (Adults) Tel: 0161 912 1358 / 4473/4416
Email: ss.comp@trafford.gov.uk
Deprivation of Liberty Safeguards Email: dols@trafford.gov.uk
Trafford Adult Social Care Emergency Duty Team / Out of Hours Tel: 0161 912 2020

See also Trafford Directory

Safeguarding Board Support Officer Morgan Adams – Tel: 0161 911 8687
Stronger Families Tel: 0161 912 3131
Email: Strongerfamilies@trafford.gov.uk
Open: 9am to 5pm Mon-Fri
Trafford Council: for members of the public to discuss concerns Tel: 0161 912 5135
Trafford Directory Trafford Directory
Other Council Teams / Services Contact Details
Children: Concerns that a child is being abused or is at risk of abuse –
First Response
 Tel: 0161 912 5125 General Helpline 8.30am to 4.30pm
Tel: 0161 912 2020 Emergency Duty Team – Out of Hours
Fax: 0161 912 5056
E-mail: firstresponse@trafford.gov.uk
Local Partner Agencies
See also Organisations
Contact Details
Age UK: Manchester The Sharples Building
1-3 Church Road, Urmston, Manchester
M41 9EHTel: 0161 672 9644
Carers Centre First Floor
19B School Road
Sale
M33 7XX
Telephone; 0161 848 2400
Fax: 0161 848 2408Website: Trafford Carers Centre
Central Manchester University Hospitals NHS Foundation Trust Tel:  0161 274 4981
Greater Manchester Integrated Care Partnership- Trafford

Chief nurse / head of safeguarding

Safeguarding adults designated lead

 

Tel: 0161 873 6083

Tel: 0161 873 6083

Domestic Abuse:Greater Manchester

Women’s Helpline

 

Men’s Advice Line

 

 

Tel: 0161 636 7525 for confidential advice

Mon, Wed, Thurs and Fri 10am-4pm; Tues 10am-9pm

Tel: 0808 801 0327

End the Fear website

Female Genital Mutilation: anybody with concerns about someone who is thought to be at risk of FGM should report this to the police 101 or 999 in an emergency
Independent Living Trafford Centre for Independent Living
Marshall House
2 Park Avenue
Sale
M33 6HE
Tel: 0161 850 0645
Email: hello@traffordcil.co.uk
Manchester Action on Street Health (MASH) Tel: 0161 273 4555
Fire and Rescue: Greater Manchester Contact Centre

Staff can contact for advice and information on fire risks, particularly in relation to hoarding

Tel: 0800 5565 815
Medaille Trust (human trafficking) Tel: 0161 225 2861
Manchester Royal Infirmary: general queries, advice or information in the below health services, please contact named nurse for safeguarding adults Tel: 0161 274 4981
MAPPA Support Unit (MSU) Tel: 0161 856 3636
Referral forms to MAPPA can be requested via email from nwnps.manchester.mappa@probation.gov.uk
Pennine Care NHS Foundation Trust, Community Services: named nurse for adult safeguarding Tel: 0161 912 2788
Police: Greater Manchester Police website
Police: hate and mate crime Email: Trafford.partnershipteam@gmp.police.uk
Police: Immigration Crime Team Tel: 0161 880 5761
Police: Prevent Coordinator Tel: 0161 856 9305
Police: Trafford Public Protection Investigation Unit (Altrincham Police Station) Tel: 0161 856 7574 / 7555
Email: Trafford.PPIU@gmp.police.uk
Police: Trafford Sexual Crime Unit Tel: 0161 856 6736 / 64911/ 63166
Trafford Directorate, Greater Manchester West NHS Mental health Foundation Trust: social work and safeguarding lead Tel: 0161 934 8791
Trafford General Hospital: general queries, advice or information in the below health services, please contact named nurse for safeguarding adults Tel:   0161 746 2358
Wythenshawe Hospital, University Hospital South Manchester Foundation Trust: lead specialist nurse vulnerable adults Tel: 0161 291 2817
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