Below are contact details for Trafford Council teams and services and partner agencies.

Click here for contact details for National Organisations.

CONTENTS

Adult Social Care

Safeguarding

Adult Social Care

Adult Social Care Council Services / Teams Contact Details
Commissioning Commissioning.Team@trafford.gov.uk
Complaints: Customer Relationship Team Tel:  0161 912 4416/1358/4473
Email: ss.comp@trafford.gov.uk
Contact / Assessment Tel: 0161 912 5199

Email: iat@trafford.gov.uk

Direct Payments Tel: 0161 912 2701
Email: direct.payments@trafford.gov.uk
Deprivation of Liberty Safeguards and Best Interests Assessors Tel: 0161 912 2036

Email: DoLS@trafford.gov.uk

Emergency Duty Team / Out of Hours  Tel: 0161 912 2020
Hospital Discharge Team Wythenshawe Hospital:

Tel: 0161 291 2457 Mon-Fri 08.30-16.40

Tel:  0161 291 2457 Weekends 10.00-15.00

Trafford General and Salford Royal:

Tel: 0161 746 2420 Mon-Fri 08:30-16:30

 

Out of hours contact Emergency Duty Team (see above)

Information and Advice Trafford Service Directory
Learning Disability Email: CLDT.Admin@trafford.gov.uk
Legal Department Email: legal@trafford.gov.uk
Mental Health Team Home Based Treatment Team (HBT) Tel: 0161 912 3100

Dementia Crisis and Prevention Team (DCPT) Tel: 0161 748 4022

Memory Assessment Service Tel: 0161 358 1390

North Community Mental Health Team (CMHT) Tel: 0161 358 1390

Older Adult Community Mental Health Team (CMHT) Tel: 0161 358 1390

South Community Mental Health Team (CMHT) Tel: 0161 927 8600

Trafford Extended Service (TES) Tel: 0161 747 1373

Working Well Talking Therapy Service Tel: 0161 358 2444

Occupational Therapy: One Stop Resource Centre Tel: 0845 299 0798Tel: 0161 716 4700 (option 4 for collections; option 2 for adaptations)
Safeguarding (referrals) Web page: Adult Safeguarding

Tel: 0161 912 5135

Safeguarding Adults Board Manager Tel: 0161 912 2089
Sensory Impairment and Sight Register Tel: 0161 912 4450
Transitions Email: CLDT.Admin@trafford.gov.uk
Other Council Teams / Services Contact Details
Child Protection referrals: MARAT Tel: 0161 912 5125 General Helpline 8.30am to 4.30pm

Email: MARAT@trafford.gov.uk

Data Protection Tel: 0161 912 1327
Trafford Safeguarding Children Board Manager  Email: TSCB@trafford.gov.uk
Trafford Directory Trafford Directory: Adults and Older People pages
Welfare Rights Team Tel: 0161 912 2735 Monday – Thursday 9.30am – 12.30pm
Local Partner Agencies
See also Organisations
Contact Details
Accident and Emergency Department Trafford General Urgent Care Centre Tel: 0161 748 4022Altrincham General Walk In centre Tel: 0161 413 7705

MRI Tel: 0161 276 4147

Salford Royal Tel: 0161 789 7373

Wythenshawe Hospital Tel: 0161 998 7070

Advocacy including Independent Mental Capacity Advocacy: Trafford Advocacy Service Tel: 0161 850 0645

Email: advocacy@traffordcil.co.uk

Age UK Trafford Tel: 0161 746 3940
Alcohol Services AIM: Trafford Tel: 0161 358 0991

Phoenix Futures Tel: 0161 905 8570

FLAMES (Families Accessing Mutual and Emotional Support) Tel: 0161 905 8570

Carers Support: Trafford Carers Centre Tel: 0161 848 2400
Centre for Independent Living (Trafford CIL) Tel and text: 0161 850 0645

Email: hello@traffordcil.co.uk

Citizens Advice Trafford Tel: 0300 330 1153
HOST (Housing Options Service Trafford): Housing and Homelessness Tel:  0161 912 2033

Email: host@salford.gov.uk

Drug Services AIM: Trafford Tel: 0161 358 0991

FLAMES (Families Accessing Mutual and Emotional Support) Tel: 0161 905 8570

Fire and Rescue Tel: 0800 555 815
LMCP Care Link Tel: 0161 226 4632 / 0161 226 3587
Police non-urgent contact 101
Police Public Protection Unit Tel: 0161 856 7574 / 0161 856 7555
Email: Trafford.PPIU@gmp.police.uk
Probation: Cheshire and Greater Manchester Community Rehabilitation Company Tel: 0161 933 6800
Trafford Co-ordination Centre: Point of contact for community health services across Trafford Tel: 0161 976 2555 (Mon to Sat 08:00-20:00 and Sun 08:00 to 19:00)

Safeguarding

Adult Social Care Services / Teams Contact Details
Access Trafford Tel: 0161 912 5199
Advocacy Focus Tel: 0300 323 0965
Anti-Social Behaviour Team Tel: 0161 912 3434
Email: safer.communities@trafford.gov.uk
Community Screening Team: send completed safeguarding adult referrals (Safeguarding Adult Concern Referral Form)

Adult safeguarding advice for practitioners, professionals, staff and volunteers

iat@trafford.gov.uk
Tel: 0161 912 2820Fax: 0161 912 5127
Customer Relationship Team (Adults) Tel: 0161 912 1358 / 4473/4416
Email: ss.comp@trafford.gov.uk
Deprivation of Liberty Safeguards Email: dols@trafford.gov.uk
Emergency Duty Team / Out of Hours Tel: 0161 912 2020

Email: edt@trafford.gov.uk

Safeguarding Board Manager

Safeguarding Board Officer, Adult Lead

Safeguarding Board Training Coordinator

Safeguarding Board Support Officer

Sophie Triantafillou – Tel: 0161 912 2089

Jed Pidd – Tel: 0161 912 4608

Jake Ashall – Tel: 0161 912 1615

Morgan Adams – Tel: 0161 911 8687

Stronger Families Tel: 0161 912 3131
Email: Strongerfamilies@trafford.gov.uk
Open: 9am to 5pm Mon-Fri
Trafford Council: for members of the public to discuss concerns Tel: 0161 912 5135
Trafford Directory Trafford Directory
Other Council Teams / Services Contact Details
Children: Concerns that a child is being abused or is at risk of abuse –
Multi-Agency Risk Assessment Team (MARAT)
 Tel: 0161 912 5125 General Helpline 8.30am to 4.30pm
Tel: 0161 912 2020 Emergency Duty Team – Out of Hours
Fax: 0161 912 5056
E-mail: marat@trafford.gov.uk
Website: Trafford Safeguarding Children Board
Local Partner Agencies
See also Organisations
Contact Details
Age UK: Manchester The Sharples Building
1-3 Church Road, Urmston, Manchester
M41 9EHTel: 0161 672 9644
Carers Centre First Floor
19B School Road
Sale
M33 7XX
Telephone; 0161 848 2400
Fax: 0161 848 2408Website: Trafford Carers Centre
Central Manchester University Hospitals NHS Foundation Trust Tel:  0161 274 4981
Clinical Commissioning Group: NHS Trafford

Chief nurse / head of safeguarding

Interim safeguarding adults designated lead

 

Tel: 0161 873 6083

Tel: 0161 873 6083

Domestic Abuse:Greater Manchester

Women’s Helpline

 

Men’s Advice Line

 

 

Tel: 0161 636 7525 for confidential advice

Mon, Wed, Thurs and Fri 10am-4pm; Tues 10am-9pm

Tel: 0808 801 0327

End the Fear website

Female Genital Mutilation: anybody with concerns about someone who is thought to be at risk of FGM should report this to the police 101 or 999 in an emergency
Independent Living Trafford Centre for Independent Living
Marshall House
2 Park Avenue
Sale
M33 6HE
Tel: 0161 850 0645
Email: hello@traffordcil.co.uk
Manchester Action on Street Health (MASH) Tel: 0161 273 4555
Fire and Rescue: Greater Manchester Contact Centre

Staff can contact for advice and information on fire risks, particularly in relation to hoarding

Tel: 0800 5565 815
Medaille Trust (human trafficking) Tel: 0161 225 2861
Manchester Royal Infirmary: general queries, advice or information in the below health services, please contact named nurse for safeguarding adults Tel: 0161 274 4981
MAPPA Support Unit (MSU) Tel: 0161 856 3636
Referral forms to MAPPA can be requested via email from nwnps.manchester.mappa@probation.gsi.gov.uk
Pennine Care NHS Foundation Trust, Community Services: named nurse for adult safeguarding Tel: 0161 912 2788
Police: Greater Manchester Police website
Police: hate and mate crime Email: Trafford.partnershipteam@gmp.police.uk
Police: Immigration Crime Team Tel: 0161 880 5761
Police: Prevent Coordinator Tel: 0161 856 9305
Police: Trafford Public Protection Investigation Unit (Altrincham Police Station) Tel: 0161 856 7574 / 7555
Email: Trafford.PPIU@gmp.police.uk
Police: Trafford Sexual Crime Unit Tel: 0161 856 6736 / 64911/ 63166
Trafford Directorate, Greater Manchester West NHS Mental health Foundation Trust: social work and safeguarding lead Tel: 0161 934 8791
Trafford General Hospital: general queries, advice or information in the below health services, please contact named nurse for safeguarding adults Tel:   0161 746 2358
Wythenshawe Hospital, University Hospital South Manchester Foundation Trust: lead specialist nurse vulnerable adults Tel: 0161 291 2817